Shipping Policy
Peekaboo.ug offers a wide range of delivery options aimed at getting your items to you as quickly as possible. Deliveries are made Monday to Saturday excluding public holidays. We deliver countrywide including same-day delivery in Kampala and offer a free pick-up service at any of our Kampala shops. (Please see free pick-up option below for this in-store pick-up service) You will have the option to select your preferred delivery location at checkout.
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Kampala DeliveriesΒ -Β A subsidized delivery fee is charged and fees within Kampala is fixed. Your delivery fee will automatically calculated at checkout once you select your delivery location/neighborhood. Please WhatsApp/call us at +254784111333 if you have any questions.
In addition, we offer a free pick-up service. As you checkout online, you can select this free service as your delivery option or choose to use our modestly charged at-cost delivery option.
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Outside Kampala deliveriesΒ -Β We currently ship only within Kampala
Orders placed after 6:00 PM - Orders placed after 6:00 PM, Monday through Saturday will be delivered on the next business day. (excluding public holidays).Β
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Free In-Store Pick-up serviceΒ You can pick-up your orders from our store too.Β
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Our PromiseΒ - We always endeavor to deliver your purchase on time and to provide you with the most up-to-date information regarding your order. From time to time, unforeseen circumstances like inclement weather and traffic may cause your order to be delayed and a team member will be in-touch via phone/WhatsApp or email to let you know of any changes or delays. Please keep your phone number contact(s) current in our address book via yourΒ account page.
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QuestionsΒ Should you have any questions, please WhatsApp or call our customer service line at +254784111333 or email usΒ at hello@peekaboo.ke
